Welcome to the Ben Cummings Publishing Support Desk. On this site you will find answers to the majority of questions you may have on any of our products. If you can't find an answer to your question you can submit a ticket and we will get back to you as soon as possible, normally within 24-48 hours.

IMPORTANT: Please ensure you have gone through the Training Dashboard that came with your product and checked our knowledgebase for answers to your question before submitting a ticket as most questions can be answered by checking there.

SUPPORT DESK OPENING HOURS:
Monday to Friday: 10am - 5pm Eastern Standard Time (GMT -5)
All tickets submitted outside of these hours will be answered as soon as possible when our helpdesk reopens.

Please Note Our Helpdesk Is Closed At Weekends (Saturday - Sunday) - All tickets submitted during this time will be answered the following Monday

Thanks and rest assured we will get back to you take care of any problem to the best of our ability, Thanks again for trusting us with your business!

Regards,
Ben Cummings